Privacy Policy

Winmax Windows & Doors

Last updated: May 19, 2026

Winmax Windows & Doors (“Winmax,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, request a quote, contact our team, or use our window and door services.

This policy is intended to support our privacy practices under applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta’s Personal Information Protection Act (PIPA), where applicable.

Page Navigation

1. Who We Are

Winmax Windows & Doors provides window and door replacement, installation, and related home improvement services for homeowners in Calgary and surrounding areas.

Our website address is:

https://winmax.ca/

Our office contact information is listed near the end of this Privacy Policy.

2. Information We Collect

We may collect personal information when you contact us, request a quote, submit a form, call our office, email our team, book an appointment, or communicate with us about a window or door project.

The information we collect may include:

  • Name
  • Phone number
  • Email address
  • Address or project location
  • City or service area
  • Details about your window or door project
  • Photos or files you choose to send us
  • Preferred appointment time or contact method
  • Messages, notes, or questions you submit

We collect only the information reasonably necessary to respond to your inquiry, provide estimates, schedule appointments, deliver services, improve our website, and operate our business.

3. How We Collect Information

We may collect information directly from you when you:

  • Submit a website form
  • Request a free estimate
  • Call or email us
  • Send project photos or measurements
  • Communicate with our team by phone, email, text, or online form
  • Schedule a consultation or service appointment
  • Interact with our website, ads, or online content

We may also collect limited technical and website usage information automatically through cookies, analytics tools, advertising tools, server logs, and similar technologies.

4. How We Use Your Information

We use personal information for reasonable business purposes related to our window and door services.

We may use your information to:

  • Respond to your inquiries
  • Provide quotes, estimates, and consultations
  • Schedule appointments
  • Review project details
  • Recommend suitable window and door products
  • Deliver installation or replacement services
  • Communicate about project updates
  • Process service requests
  • Improve our website and customer experience
  • Measure advertising and marketing performance
  • Maintain business records
  • Comply with legal, regulatory, tax, insurance, or business obligations

We do not use personal information for unrelated purposes without consent unless permitted or required by law.

By providing personal information to Winmax, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Consent may be provided directly, such as when you submit a form, call us, email us, request a quote, or provide project details. In some cases, consent may be implied by your actions, such as when you provide your contact information so we can respond to your request.

You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawing consent may limit our ability to provide certain services or respond to your request.

6. Cookies and Website Data

Our website may use cookies and similar technologies to improve functionality, understand how visitors use the site, measure performance, and support advertising or remarketing activity.

Cookies and website data may help us understand:

  • Pages visited
  • Time spent on the website
  • Device and browser type
  • Approximate general location
  • Traffic sources
  • Form and conversion activity
  • Website performance and usability

You can disable or manage cookies through your browser settings. Some website features may not function as intended if cookies are disabled.

7. Analytics and Advertising Tools

We may use third-party analytics, advertising, and marketing tools to understand website performance, improve user experience, and measure the effectiveness of our advertising campaigns.

These tools may include:

  • Google Analytics
  • Google Ads
  • Google Tag Manager
  • Meta/Facebook advertising tools
  • Website form and lead tracking tools
  • Call tracking or conversion tracking tools, where enabled

These tools may collect or process limited technical, usage, and advertising-related data, such as pages visited, device information, approximate location, referral source, ad interaction, and conversion activity.

This information is used to improve our website, understand marketing performance, reduce irrelevant advertising, and better serve homeowners looking for window and door services.

8. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share personal information only when reasonably necessary for business, service, legal, or operational purposes.

This may include sharing information with:

  • Suppliers or manufacturers involved in your project
  • Installers, service providers, or contractors assisting with the project
  • Website hosting, maintenance, or technology providers
  • Email, form, CRM, analytics, or advertising service providers
  • Professional advisors, insurers, or legal representatives where necessary
  • Government, regulatory, or law enforcement authorities where required by law

When we work with third-party service providers, we expect them to protect personal information and use it only for the purposes required to provide services to us or to you.

9. Data Protection and Safeguards

We take reasonable steps to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

Safeguards may include:

  • Limiting access to personal information
  • Using password-protected business systems
  • Using secure website and hosting tools
  • Maintaining administrative and technical safeguards
  • Restricting personal information to reasonable business use
  • Working with service providers that are expected to protect information

However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security, but we take reasonable measures to protect the information we handle.

10. Retention of Information

We retain personal information only as long as reasonably necessary for the purposes for which it was collected, or as required for legal, tax, insurance, warranty, dispute resolution, or business record purposes.

Retention periods may vary depending on the type of information, the nature of the project, legal requirements, and business needs.

When information is no longer reasonably required, we may securely delete, anonymize, or archive it in accordance with our business practices and legal obligations.

11. Access and Correction

You may request access to personal information we hold about you, subject to legal restrictions and verification requirements.

You may also request that we correct or update personal information if it is inaccurate, incomplete, or outdated.

To make an access or correction request, please contact us using the contact information listed below.

You may withdraw consent for certain uses of your personal information by contacting us.

If you receive marketing communications from us, you may unsubscribe or ask us to stop sending promotional messages. We may still contact you about active service requests, appointments, estimates, warranty matters, project updates, or other non-promotional business communications.

13. Third-Party Websites

Our website may contain links to third-party websites, platforms, maps, review pages, social media pages, or external resources.

We are not responsible for the privacy practices, content, or policies of third-party websites. We encourage you to review the privacy policies of any external websites you visit.

14. Children’s Privacy

Our services are intended for homeowners and adults requesting window and door services. We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us so we can review and address the request appropriately.

15. Privacy Contact

If you have questions about this Privacy Policy, how your information is handled, or how to make an access, correction, or consent request, please contact us:

Winmax Windows & Doors
340 Midpark Way SE #300
Calgary, AB T2X 1P1

Email: office@winmax.ca
Phone: (403) 879-7511
Toll-Free: 1-888-594-6629

For privacy-related questions, please include enough detail for us to understand your request and verify the information involved.

16. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, legal obligations, technology, or business practices.

When updates are made, the revised version will be posted on this page with an updated “Last updated” date.